Q1. How do I know which services I need from ProSe Legally?
Ans. Once you register and provide your information for submission, we will respond (within 1 business day) regarding which service you may need.

Q2. Will ProSe Legally tell me which forms I need prepared?
Ans. Yes, we will tell you exactly which forms you may need.  However, if you want to complete them yourself, we can not help you to do that.

Q3. When will I have to pay?
Ans. You don’t pay until we respond to your initial request.  Once we provide you with the initial information you requested, you will have to pay for our service if you decide to use it.

Q4. Once I order services online, can I make changes?
Ans. Yes, you will set up an account once you register.  From  that account you will be able to go in and check the status or make revisions.  However, there may be additional costs for changes.

Q5. Does ProSe Legally have a guarantee?
Ans. Yes. We assure 100% guarantee.  If you are not totally satisfied with the result, we will attempt to rectify it or give you a refund.

Q6. How do I know if I need an attorney?
Ans. You will have to consult with an attorney in your area to determine if you particular issue requires an attorney.  Some legal matters should be handled by a licensed attorney, with a specialty in that area.

Q7. Does ProSe Legally have attorneys on staff?
Ans. We have a contractual relationship with attorneys who are available for representation.  However, these attorneys charge for consultation and representation.

Q8. Does ProSe Legally service only courts in New York City?
Ans. We may retrieve and file documents in other venues depending at your request.

Q9. Can I trust ProSe Legally's staff with my personal information?
Ans. Yes, we have all of our staff sign a Privacy Agreement.

Q10. Is there someone I can speak to if I have a question or comment?
Ans. We are able to provide our service to you at such a low cost by communicating via email. However, we have a live operator taking our calls if you need to speak to someone.